Are use using a Hotmail email account? The library cannot at the moment answer customers who are contacting us via Hotmail. Overdue notices will not be delivered to your Hotmail email, either. When contacting the library, please use another email address than Hotmail!
The problem is temporary and it is caused by the Hotmail spam filtering system. We apologize for any inconvenience caused, especially to customers having contacted us, as we are unable to answer your email!