News

Summary of customer feedback 2013 22.01.2014

We have now collected development suggestions and criticism received from our customers last year, as well as commented on them. Take a look at the measures already taken and on the future development. Most of the feedback comes from the customer survey of 2013.  

Top 5 areas of criticism - the library's answers
Development suggestions and measures

Please feel free to send us more suggestions and feedback anytime!

News archive

Disturbances with our email 13.09.2024
New LibGuide to support research 03.09.2024
The OECD iLibrary is now Open Access 19.08.2024
New e-books in Finna! 08.08.2024
Tritonia opens 5 August 02.08.2024
Summer opening hours 06.06.2024
Opening hours in June 31.05.2024
Trial access to HeinOnline 21.05.2024
Do you already know LibKey tools? Quicker access to articles with AI help 20.05.2024
Exceptions to opening hours 23.04.2024
Theseus out of use 22.-23.4.2024 18.04.2024
Changes in the validity period of the library cards 02.04.2024
Easter opening hours 22.03.2024
Maintenance break in Ellibs 18 March 18.03.2024
EBSCO’s technology & engineering databases on trial 14.03.2024
Are you writing your thesis? 13.03.2024
FinELib reaches agreements with Elsevier, IEEE, and Emerald 07.03.2024
New e-resources for University of Vaasa 12.01.2024
FinELib: New agreements in the horizon 12.01.2024
Merry Christmas and a Happy New Year! 15.12.2023
Exceptional opening hours in December and January 07.12.2023
FinELib's open publishing agreements terminating – cancellations possible 29.11.2023
The library is closed 6.12 29.11.2023
FinELib negotiations: Looking for better value 15.11.2023
SAE Mobilus on trial 11.09.2023
Finna in 15 minutes 17.08.2023
Changes in the Tritonia-Finna search service 11.08.2023
The library premises are in use between 6 a.m. and 12 p.m. 07.08.2023
Changes in the Tritonia-Finna search service 04.08.2023
Summer opening hours 22.05.2023
Exceptional opening hours in May 27.04.2023
Tools for journal evaluation - Cabells Journalytics and Predatory Reports on trial 26.04.2023
Business Source Ultimate on trial 11.04.2023
Quicker access to articles: LibKey and BrowZine on trial 03.04.2023
Easter opening hours 17.03.2023
The e-mail addresses to Tritonia will change 23.02.2023
Share your opinion about our Finna and win a Museum Card! 27.01.2023
Virtual guided tour in the library 26.01.2023
Thesis workshops for VAMK students during the spring 24.01.2023
Tritonia and possible power cuts during the winter 23.01.2023
SFS Online now available for University of Vaasa 18.01.2023
Delay in delivering requested books from the remote stacks 17.01.2023
Delay in delivering requested books from the remote stacks 13.01.2023
Books belonging to the Faculty of Law of University of Helsinki are relocated to Vaasa city library 28.11.2022
Exceptional opening hours in December and January 22.11.2022
International Open Access Week 24-30.10.2022 18.10.2022
What is Taikofon? What about Somat? 26.09.2022
Take a survey and influence the library services! 20.09.2022
Thesis workshops for VAMK students during the autumn 13.09.2022
Changes in the registration of Theses in Theseus 08.09.2022
The return box at the new Tritonia 08.08.2022
Launch of VAMK's thesis workshop 13.05.2022
Business Source Ultimate on trial 28.03.2022
ProQuest database webinars 09.03.2022
The library is moving - Follow the whole process here 11.02.2022
Are you already familiar with HSTalks? The Business & Management Collection available at University of Vaasa 08.02.2022
SciVal now available at University of Vaasa 08.02.2022
Move your Refworks references to another tool by 28 February 2022! 25.01.2022
MOT Dictionaries old user interface will close down on 31 December, 2021 17.12.2021
Exceptional opening hours in December and January 02.12.2021
RefWorks subscription ends 31 December 2021 – move your references to another tool! 30.11.2021
SciVal on trial at University of Vaasa 16.11.2021
Tritonia 20 years 22.09.2021
Welcome, new student! 27.08.2021
E-resources on trial at VAMK 06.05.2021
E-resources on trial at University of Vaasa 06.05.2021
HSTalks: The Business & Management Collection on trial at University of Vaasa 20.04.2021
New e-resource for University of Vaasa - Sage Research Methods 09.02.2021
Oxford University Press Journals available for University of Vaasa 21.01.2021
New e-books and e-journals for VAMK 14.01.2021
Iris.ai workshop for University of Vaasa - Get started with you AI research assistant 12.01.2021
Exceptional opening hours in December and January 10.12.2020
ÅAU collections will be moved to Academill in December 02.12.2020
Iris.ai workshops for University of Vaasa 16.11.2020
Celebrate Open Access Week with ORCID 22.10.2020 at 5-6 PM 21.10.2020
Update of Tritonia’s library system 15.10 – library functions in Finna out of use 12.10.2020
Book pickup point for students and staff 05.10.2020
Welcome, new student! 25.08.2020
Covid-19 restrictions from 1st of February 21.08.2020
Studying on distance? Information on library services for distance students 21.08.2020
WARC database acquired for University of Vaasa 18.08.2020
Tritonia Vaasa open with limited service 15.05.2020
Publishers open additional resources during the Corona pandemic 08.04.2020
Limited book pickup service in Vaasa 30.03.2020
ProQuest database trainings online 25.03.2020
Tritonia closed - online services available 16.03.2020
Take the user survey and win an Oura Ring! 09.03.2020
MOT Kielipalvelu renewed 03.03.2020
Boost your information search with AI – pilot use of Iris.ai 18.02.2020
Library services during self-service hours 30.01.2020
Progress in negotiations with Taylor & Francis – re-established access to collections 17.01.2020
Finnish newspapers available for research use through Tutkain project 15.01.2020
Pearson e-textbooks on trial at University of Vaasa 14.01.2020
New e-books for University of Vaasa 14.01.2020
Changes in library service hours from 7.1.2020 - opening hours remain the same 20.12.2019
Exceptional opening hours in December and January 03.12.2019
Statista on trial at University of Vaasa and VAMK 23.09.2019
Dig it, Higher Education! Higher Education Pedagogy Day on 12 September 04.09.2019
Welcome, new student! 29.08.2019
Tritonia Allegro opens 19.8 15.08.2019
Having trouble logging in to Finna? Change PIN! 04.07.2019
Tritonia has changed to Koha - an open source library system 02.07.2019
Open guest lecture 5.6 1pm: Loida Garcia-Febo, the ALA President 04.06.2019
Library summer opening hours 10.05.2019
Wiley agreement extended until end of 2019 08.04.2019
Universal borrowing from the National Repository Library will end - replaced by interlibrary loans service 21.03.2019
O’Reilly Safari Learning Platform now available for VAMK – new and more comprehensive e-book service 18.03.2019
Ellibs app available 22.02.2019
Taylor & Francis agreement ended - continued access to part of the journals (University of Vaasa) 11.02.2019
FinELib negotiations with Taylor & Francis hit a wall 29.01.2019
Access to Taylor & Francis and Wiley electronic publications at risk 22.01.2019
Anne Lehto elected as the chairperson of The Finnish University Libraries’ Network 09.01.2019
FinELib’s negotiations with Taylor & Francis and Wiley: A Challenging situation 18.12.2018
Exceptional opening hours in December and January 04.12.2018
Statista on trial at University of Vaasa and VAMK 24.10.2018
International Open Access Week 22-28.10.2018 22.10.2018
The user account in Finna will be renewed 9.10 09.10.2018
Business Source Ultimate and Harvard Business Review Press eBook Collection on trial at the University of Vaasa 12.06.2018
The library is again open all summer 22.05.2018
Problems with Hotmail email 14.05.2018
Service breaks in articles search function 13.5-14.5 09.05.2018
German Filmweek in Tritonia 5.3-10.3.2018 20.02.2018
New layout for Tritonia Finna, online payment introduced 29.01.2018
Tritonia PopUp on Wolffintie 24.01.2018
Exceptional opening hours in December and January 05.12.2017
Finland 100 Jubilee Exhibition 14.11.2017
Have you read today's newspapers? 13.11.2017
MOT Kokonaispalvelu on trial 07.11.2017
Open Access Week Quiz 19.10.2017
University of Vaasa research rooms not available for rent for students from 1.1.2018 15.09.2017
Tritonia Yliopistonranta extends its opening hours 01.09.2017
Peda-forum -conference 16th-17th August 2017 in Vaasa 14.08.2017
Cash payment has ended at Yliopistonranta 13.07.2017
UNIFI press release: UNIFI fully supports goals of FinELib consortium in Elsevier negotiations 21.06.2017
The library will be open all summer! 28.04.2017
The Nunnankatu library will move 26.04.2017
Library user survey now open 10.04.2017
Ebrary is now Ebook Central 04.04.2017
Survey on LibGuides 31.03.2017
Finland 100 years - jubilee exhibition 13.03.2017
German Filmweek in Tritonia 5.3-10.3.2018 20.02.2017
Finna has replaced Tria and Nelli 11.01.2017
The libraries at Sarjakatu and Raastuvankatu have moved to Yliopistonranta 10.01.2017
Library services at the turn of the year 30.12.2016
Finnish higher education and research institutes continue negotiations on open access with Elsevier 22.12.2016
Take the Finna survey – and win a tablet! 07.12.2016
Lucia procession at Tritonia 13.12 02.12.2016
Christmas opening hours 23.11.2016
Returning books from the Raastuvankatu unit 16.11.2016
Smartphone charging station now at Yliopistonranta 10.11.2016
The libraries at Sarjakatu and Raastuvankatu move to Yliopistonranta 07.11.2016
Open Access Café for researchers 27.10.2016 24.10.2016
Raastuvankatu unit closed 17-21.10 and 27-28.10 12.10.2016
Return box at Yliopistonranta in use again 07.09.2016
Tria and Nelli will be replaced by Finna 31.12.2016 24.08.2016
Quick guidance to the library services 22.08.2016
Welcome, new students! 22.08.2016
Library services in July 07.06.2016
Tritonia Yliopistonranta open all summer 12.05.2016
Extended opening hours at the Sarjakatu unit 07.03.2016
Survey for students, researchers and staff at Åbo Akademi University 07.03.2016
German week 7.3-12.3.2016 24.02.2016
New silent study rooms at the Yliopistonranta unit 19.02.2016
Tritonia at Hanken on Tuesdays 25.01.2016
Tritonia at Hanken Tuesdays 25.01.2016
E-books supporting studies and teaching – a survey 21.01.2016
The unit on Sarjakatu closed 22.1 21.01.2016
Service breaks in the Nelli portal 14.01.2016
The unit on Sarjakatu closed 15.1 14.01.2016
Christmas opening hours 14.12.2015
Service break in Nelli 09.12.2015
Exceptional opening hours on Friday, December 11 01.12.2015
Tritonia Satellite at Academill on Thursdays 23.11.2015
Service break in Tria 12.11.2015
Pick-up time for reserved books will shorten 21.10.2015
Opening hours during the autumn holidays 07.10.2015
Raastuvankatu is closed 1.10 and 2.10 01.10.2015
New students: Apply for a library card online 24.08.2015
Quick guidance to the library services 18.08.2015
LibGuides – Find the most essential resources within your field 29.06.2015
Tritonia’s new website will be published 1.7 29.06.2015
Summer opening hours 18.05.2015
New library services at Tritonia Yliopistonranta 07.01.2015
Christmas opening hours 04.12.2014
Independence Day opening hours 01.12.2014
LexisNexis on trial at the University of Vaasa 12.11.2014
Exceptions in the opening hours 27.10.2014
Opening hours during the autumn holidays (13.10-19.10) 09.10.2014
Self-service at the Raastuvankatu unit on Tuesday and Wednesday 30.09.2014
ÅA researchers: Research rooms for rent 23.09.2014
Web publishing of Master’s theses at Åbo Akademi University 15.09.2014
Applying for research rooms (University of Vaasa) 10.09.2014
Find e-textbooks with QR codes 10.09.2014
Autumn opening hours 26.08.2014
Quick guidance to the library services 25.08.2014
New students: Apply for a library card online 13.08.2014
Summer opening hours 28.05.2014
Ascension Day opening hours 26.05.2014
Google Scholar’s library links 15.05.2014
Opening hours this week (18) 28.04.2014
Easter opening hours 10.04.2014
Tritonia’s opening hours in April and May 26.03.2014
German Week at Tritonia 17.3-22.3.2014 10.03.2014
Opening hours during the winter holidays 18.02.2014
Ebsco e-resources on trial 10.02.2014
Place for rent for ÅA researcher in the researchers' tower at Tritonia 10.02.2014
Opening hours on February 13 06.02.2014
Summary of customer feedback 2013 22.01.2014
Silent study theme week 13.1-19.1 09.01.2014
Information service opening hours 30.12.2013
Opening hours during Christmas holidays 12.12.2013
Keycards and cabinet keys 09.12.2013
Exceptions in the opening hours this week 03.12.2013
Digital magazine service on trial at the University of Vaasa 28.11.2013
Researcher at Åbo Akademi University: Are you interested in renting a place in the researchers’ tower? 28.11.2013
Library's user survey 2013 - The results 03.10.2013
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