Overdue fees

More info
More info

Overdue fees

When loans are returned late, overdue fees accrue according to the library’s service charges. If the borrower has unpaid overdue fees of a total of 10 € or more, a patron block will take effect. A borrower with a patron block cannot borrow, reserve or renew books. The patron block is removed when the overdue fees are paid (total charge or minimum amount).


For staff at Tritonia's universities and universities of applied sciences daily overdue fees will not accrue. However, a patron block will take effect for staff members, if loans are not returned despite several requests. The patron block will be removed when the requested material has been returned and the fee (10 €) has been paid.


The maximum overdue fee is 10 €/loan. For short loans, the maximum overdue fee is 12 €/loan. 

 

If loans are not returned, though several requests have been made, the library sends an invoice for the material. Compensation also has to be paid for damaged, destroyed and lost material.


Paying charges

Overdue fees can be paid online in Tritonia Finna or at the library. Tritonia in Vaasa accepts card payment only. The maximum fee charged at a time is 100 euro.


Online payment in Tritonia Finna
You can pay online in Tritonia Finna with Finnish netbanks and credit/debit cards. You can pay overdue fines online for loans that have been returned or renewed.

When paying online, you have to pay the total charge.

Instructions:

  • Log in to Finna
  • Go to Your Account and Fees
  • Choose Pay Online
  • After completed payment, go back to Finna to make sure the payment is registered in Finna without delay.
  • Online payment is not possible during service breaks.

Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

 

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