Greetings University of Vaasa, VAMK, or Novia student! Are you taking an open university course or studying elsewhere? On this page, you can find answers to the most common questions about distance studies.

 I am a distance student, do I need a library card?

You need a library card only if you want to borrow printed books or if you need access to the e-book services Ellibs and Biblio. All other e-resources your university has acquired are available via Tritonia Finna: just login to your university's Finna with your HAKA credentials.

 How can I get a library card?

You can create a library card by following the instructions on the page library card and PIN code.
 

 I live elsewhere, how can I borrow and return textbooks?

We can send textbooks to our students in Finland by cash-on-delivery. Prices start at 19,90 €. You can also return your loan to us by mail at your own expense, our address is Tritonia PL 331 65101 Vaasa. Please notify the library in advance by e-mailing loans@uwasa.fi. The customer is responsible for books that get lost in the mail.

Textbooks are not sent as interlibrary loans to other libraries, because there is a limited number of textbooks available, and they are intended for students of the university and universities of applied sciences in Vaasa.

 I have forgotten my PIN code and cannot renew my loans, what can I do?

If you have forgotten your PIN code, you can change your it easily in Finna (log out and then open the log in window again -> click the link "Change forgotten PIN"). Remember to use the same e-mail address that is in your Finna account's profile!

PIN can also be changed at the service desk to a new code of your choice, by presenting ID. We do not change PIN codes by phone.

 Can I access e-resources remotely?

Students and staff of the universities can access almost all e-books, e-journals and databases remotely. Log in to your university's Finna with your HAKA credentials.

Have you forgotten your university's username or don't know what it is? If you are a degree student, please contact Helpdesk at your university. If you are an open university student, please contact the student services of the open university.

 Am I entitled to free interlibrary loans?

Students writing their thesis are entitled to free interlibrary loans for their thesis provided that they are registered customers of Tritonia and the interlibrary loan request is made in Tritonia. The interlibrary loans service provides printed materials, which are picked up from Tritonia and returned to Tritonia. Interlibrary loans are not sent to customers by mail. Read more about the interlibrary loans services.